Privacy Policy

This privacy policy describes how Tilveroq (hereinafter: 'we') collects and processes personal data in the context of yoga classes, workshops, communication and website visits. We strive for careful, transparent processing in accordance with the General Data Protection Regulation (GDPR). This document explains what data we process, for what purposes, on what legal bases, how long we retain it, and what rights you can exercise.

What data we collect

We may process the following categories of data: identification and contact details (e.g., name, email address, phone number), communication content (questions, feedback), booking and participation information (selected class or workshop, date, attendance), and limited payment data (transaction identification; payment processing is done via a payment provider). During website visits, functional and analytical cookies may be used to understand the operation and usage of the site. We do not collect special categories of personal data unless you actively and voluntarily share them with us in the context of class adjustments; in that case, we limit recording to strictly necessary notes for guidance.

Purposes and legal bases

We process data to: administer registrations and participation; communicate about schedules, changes and practical information; send news and relevant updates if you have subscribed; and improve our services based on aggregated insights. The legal bases for processing are performance of a contract (for participation), legitimate interest (e.g., basic administration, limited usage analysis), and consent (for newsletters or optional cookies). You may withdraw consent at any time without affecting the lawfulness of processing before withdrawal.

Retention periods

We retain data only as long as necessary for the purpose for which they were collected or as required by legal obligations. Registration and invoice data may be retained for up to seven years under tax regulations. Newsletter data is deleted as soon as you unsubscribe. Relevant correspondence is periodically reviewed and deleted when retention is no longer necessary.

Sharing with third parties

We only share data with service providers that support us (such as email and payment providers) and solely for the purposes described above. We enter into data processing agreements with these parties that include appropriate security measures. We do not sell personal data to third parties. Data is preferably processed within the European Economic Area; if transfer outside the EEA occurs, we ensure appropriate safeguards in accordance with the GDPR.

Cookies

Our website uses functional cookies to ensure the site works properly and may use limited analytical cookies to collect anonymised usage statistics. On your first visit, you can make a choice in the cookie banner. Your choice is stored so that we respect it on subsequent visits. More information and your rights can be found in this privacy policy and in the legal section of the site.

Your rights

You have the right to access, rectification, erasure, restriction of processing, data portability and objection, within the limits of the law. If you wish to submit a request, please contact us viainfo@tilveroq.com.auor by phone at+ (31) 64 827-59-31 +61 2 9123 4567.

Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss or unlawful processing. Although no method can guarantee absolute security, we periodically evaluate our processes and adjust security where necessary.

Changes

We may amend this privacy policy when our services or regulations change. The most recent version is always available on this page. We will communicate important changes where appropriate via email or a notice on the website.

Questions about this policy? Visit ourLegalpage or contact us via the details on theContactpage.